FAQ

Afromena food is all about sourcing the right, highest quality food ingredients from the hearts of Africa.

Yes, Afromena offers direct shipping of food products from Nigeria to both Canada and the US.

Afromena offers a wide range of authentic African food products, including spices, sauces, grains, flours, snacks, and beverages. You can find popular items such as jollof rice seasoning, palm oil, garri, plantain chips, vegetables, gorontula powder,  gorontula syrup, peeled beans, ofada rice, zobo leaf and more

The shipping time can vary depending on the specific location and shipping method chosen. Generally, it may take anywhere from 7 to 14 business days for the products to arrive.

Yes, Afromena provides shipment tracking for their products. Once your order is processed and shipped, you will receive a tracking number that you can use to monitor the progress of your shipment.

While Afromena takes care to comply with the regulations and restrictions in place, it is important to be aware of any specific customs regulations and import restrictions in your country. It is recommended to check with the customs authorities of Canada or the US to ensure compliance with all necessary requirements.

: You can place an order for Afromena food products through their official website. Simply browse the available products, add them to your cart, and proceed to the checkout process. Provide the necessary shipping information, select your preferred shipping method, and complete the payment to finalize your order.

The shipping costs for Afromena food products will depend on the weight of the package and the destination country. The exact shipping costs will be calculated and displayed during the checkout process on the Afromena website.

Afromena accepts payment through master card, visa, or verve and online payment platforms such as pay stack. The specific payment options available will be presented to you during the checkout process on their website.

Afromena has a return policy in place for damaged or defective items. If you receive a damaged or incorrect product, you can contact their customer service within a specified timeframe to arrange for a return or exchange. It is important to review their return policy on their website for detailed instructions and any applicable conditions.

Afromena food products are carefully packaged to ensure their quality and freshness during shipping. However, it is recommended to follow any specific storage instructions provided on the product packaging. Some products may require refrigeration or cool, dry storage conditions to maintain their optimal quality.